FAQs

What do I wear to classes?

You will need skin to grip to the pole, so you will need to wear tight fitting shorts that allow your thigh skin to be exposed and a vest or t-shirt. However many people feel uncomfortable at first so you can wear leggings or tracksuit bottoms over your shorts until you feel more comfortable and can just have your shorts underneath for when needed. Barefoot or yoga socks are best. The Pole Hub has a range of clothing that is designed to be suitable for use at classes. please see shop page to purchase any items here.

Do I need to bring anything with me?

You may want to bring along a small flannel to wipe your hands on - we clean the poles before each class and flannels are provided to wipe the poles. Please do not wear jewellery to any of your classes - this is to protect the poles from being scratched and to ensure your jewellery doesn’t get damaged. Do not put moisturiser or body lotion on the day of your class as it can make you slip and it's much harder to grip. Please bring a drink along to each class to stay hydrated at all times.

How old do I have to be to come to classes?

The minimum age for students to attend our classes is 16. If you are 16-18 years old and wanting to join our classes, then parental or guardian permission will be needed before your first lesson. There is no maximum age to start pole, if you want to join then come along!

Do I need to be strong and fit to take part?

Definitely not, our classes and levels are designed to ensure that you become fit and strong in a safe manner to allow you to progress within our syllabus. Options will be given for moves and our instructors are all trained to help give you safe conditioning you can do within class or at home.

How many people to a pole?

At The Pole Hub we do a maximum of 2 people to a pole.

What is your cancellation policy?

We have a strict no refund or transfer policy for block booking courses and taster classes. For privates, drop ins and practise sessions there is a 48 hour cancellation policy. If under 48 hours notice given there will be no refund or rebooking offered.

How can I book onto a class?

All of our bookings are done online using TeamUp. Once you have enquired and received all the information you need for the class you want to attend you will be sent a link to register an account - Here you will fill in contact information, medical information and sign a waiver. If you would like a copy of the waiver sent to you after you have completed the forms please let us know.

What else do I need to know?

When you start pole there is a risk of bruising to the legs and arms as your skin gets used to the contact on the pole. You can use arnica or aloe vera cream on the affected area to help reduce it along with ice therapy. After time your body will get used your new hobby and the bruising will subside.

If you have asthma or have severe allergies that require an EpiPen please ensure you have your inhaler or pump with you and within easy access for your instructor if needed.

Do we allow men into our classes?

YES! Everyone is welcome into our classes no matter who you are.

If you have any further questions please do not hesitate to contact us on helen@thepolehub.co.uk